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Fédération des Centres d’assistance et d’accompagnement aux plaintes

To publicize the mandate of the Centres d’assistance et d’accompagnement aux plaintes (CAAPs), to support them in carrying out their mission, to encourage sharing and consultation among its members, and to act as their spokesperson in all matters concerning their collective interests.

Service offerings

Information and documentation

Complementary information: Information on how the complaints system works and accompany at each stage of the recourse.The function of the CAAPs is to assist and accompany the user in any steps taken to file a complaint with a health services institution.Directory of CAAPs by region. Opening hours: Location where the service is offered: The whole province Fees:

This directory brings together community, association and public resources. The information it contains is offered for informational purposes. The Quebec Cancer Foundation is not responsible for the availability or the quality of the services offered by the organizations listed. The Quebec Cancer Foundation does not exercise any control, supervision or direction with regard to the services provided by the resources referred, and is not responsible for these services. As for the accuracy of the information provided and the content of the sites suggested in this directory, certain errors may have crept in and the Foundation does not guarantee its exhaustiveness. Please report any inaccuracies to us at: [email protected]