Fédération des Centres d’assistance et d’accompagnement aux plaintes

To publicize the mandate of the Centres d’assistance et d’accompagnement aux plaintes (CAAPs), to support them in carrying out their mission, to encourage sharing and consultation among its members, and to act as their spokesperson in all matters concerning their collective interests.

Service offerings

Information and documentation

Complementary information: Information on how the complaints system works and accompany at each stage of the recourse.The function of the CAAPs is to assist and accompany the user in any steps taken to file a complaint with a health services institution.Directory of CAAPs by region. Opening hours: Location where the service is offered: The whole province Fees: