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Association bénévole de l’Île d’Orléans

The mission of the Île d’Orléans Volunteer Association, a non-profit organization, is to offer home support and mutual aid services to the elderly, sick, handicapped or people in difficulty on the territory of Île d’Orléans.

Service offerings

Frienship visits

Complementary information: Short home visits aimed at reducing loneliness and social isolation.

For information or registration: 418-828-1586.
For anyone going through a difficult time or wishing to reduce social isolation. Opening hours: The schedule is determined with the organization at the time of registration. Location where the service is offered: Île d'Orléans : Sainte-Pétronille, Saint-Laurent-de-l'Île-d'Orléans, Saint-Jean-de-l'Île-d'Orléans, Saint-François-de-l'Île-d'Orléans, Sainte-Famille-de-l'Île-d'Orléans et Saint-Pierre-de-l'Île-d'Orléans. Fees: Free service.

Meals on Wheels – Meal Delivery

Complementary information: Home delivery of hot meals designed by nutritionists, featuring complete and varied menus. Meals on Wheels is an eligible service for the home support tax credit program for individuals aged 70 and over.

How it works: A request must be submitted to the ABIO office during the week prior to the desired start date for receiving Meals on Wheels services. Please contact us at 418-828-1586, extension 1.

La Baratte: Frozen meals available for order once per month and delivered to your home.
For seniors, individuals who are ill, recovering, experiencing difficulties, or losing autonomy. Opening hours: Deliveries are made on Tuesdays, Wednesdays, and Thursdays between 11:00 a.m. and 12:30 p.m. Location where the service is offered: Île d'Orléans : Sainte-Pétronille, Saint-Laurent-de-l'Île-d'Orléans, Saint-Jean-de-l'Île-d'Orléans, Saint-François-de-l'Île-d'Orléans, Sainte-Famille-de-l'Île-d'Orléans et Saint-Pierre-de-l'Île-d'Orléans. Fees: Meals from the Meals on Wheels service are offered at a cost of $10 per meal.

Information and documentation

Complementary information: Document Assistance: Support provided by a volunteer to help individuals understand documents, complete forms, and direct them to the appropriate resources and services. For seniors, individuals who are ill, recovering, experiencing difficulties, or losing autonomy. Opening hours: Open Monday to Friday, from 8:30 a.m. to 12:00 p.m. and from 12:30 p.m. to 4:00 p.m. Location where the service is offered: Île d'Orléans : Sainte-Pétronille, Saint-Laurent-de-l'Île-d'Orléans, Saint-Jean-de-l'Île-d'Orléans, Saint-François-de-l'Île-d'Orléans, Sainte-Famille-de-l'Île-d'Orléans et Saint-Pierre-de-l'Île-d'Orléans. Fees: Free service.

In-Home Respite Services for Caregivers

Complementary information: Provides caregivers with an opportunity for respite while a volunteer ensures the safety and well-being of their loved one. No medical care is provided. This service is available for up to 3 to 4 hours per week.

For information or registration: 418-828-1586, extension 9.
For caregivers and care recipients. Opening hours: By appointment. Location where the service is offered: Île d'Orléans : Sainte-Pétronille, Saint-Laurent-de-l'Île-d'Orléans, Saint-Jean-de-l'Île-d'Orléans, Saint-François-de-l'Île-d'Orléans, Sainte-Famille-de-l'Île-d'Orléans et Saint-Pierre-de-l'Île-d'Orléans. Fees: Free service.

Out-of-Home Respite Services for Caregivers

Complementary information: Allows caregivers to take a break while their loved one is welcomed into a safe and stimulating environment where they can participate in activities that promote well-being. No medical care is provided.

Eligibility criteria apply to access this respite service for caregivers.
For caregivers and care recipients. Opening hours: Offered on Tuesdays from 9:30 a.m. to 2:30 p.m. Location where the service is offered: Île d'Orléans : Sainte-Pétronille, Saint-Laurent-de-l'Île-d'Orléans, Saint-Jean-de-l'Île-d'Orléans, Saint-François-de-l'Île-d'Orléans, Sainte-Famille-de-l'Île-d'Orléans et Saint-Pierre-de-l'Île-d'Orléans. Fees: 15,00 $

Télé-Bonjour

Complementary information: One-time or regular calls made by a volunteer to ensure the individual’s well-being and safety, check in on them, or provide an opportunity for conversation and social connection.

For information or registration: 418-828-1586.
For anyone. Opening hours: The schedule is determined with the organization at the time of registration. Location where the service is offered: Île d'Orléans : Sainte-Pétronille, Saint-Laurent-de-l'Île-d'Orléans, Saint-Jean-de-l'Île-d'Orléans, Saint-François-de-l'Île-d'Orléans, Sainte-Famille-de-l'Île-d'Orléans et Saint-Pierre-de-l'Île-d'Orléans. Fees: Free service.

Transportation and accompaniment

Complementary information: Transportation and accompaniment services for anyone requiring physical assistance, reassurance, and supervision while travelling to health and social services institutions and organizations, essential services (e.g., banks, pharmacies, grocery stores), community organizations, or legal services.

For information or registration: 418-828-1586.
Individuals experiencing loss of autonomy, illness, recovery following illness, social isolation, or financial hardship who have a permanent residence within the territory of the MRC de l’Île-d’Orléans. Opening hours: Reservation required. Location where the service is offered: Île d'Orléans : Sainte-Pétronille, Saint-Laurent-de-l'Île-d'Orléans, Saint-Jean-de-l'Île-d'Orléans, Saint-François-de-l'Île-d'Orléans, Sainte-Famille-de-l'Île-d'Orléans et Saint-Pierre-de-l'Île-d'Orléans. Fees: Varies depending on the destination.

This directory brings together community, association and public resources. The information it contains is offered for informational purposes. The Quebec Cancer Foundation is not responsible for the availability or the quality of the services offered by the organizations listed. The Quebec Cancer Foundation does not exercise any control, supervision or direction with regard to the services provided by the resources referred, and is not responsible for these services. As for the accuracy of the information provided and the content of the sites suggested in this directory, certain errors may have crept in and the Foundation does not guarantee its exhaustiveness. Please report any inaccuracies to us at: [email protected]